MCB Vision advises organizations in selecting the most appropriate dispute resolution process for the situation. We manage several mediation or conflict coaching processes in order to restore the team climate.
Mediation
Mediation is a voluntary and confidential process in which an impartial third party, called a mediator, helps the parties in conflict to communicate, identify their interests and find a mutually acceptable solution, without imposing a decision.
This process is used to:
Resolve Workplace Conflict
Prevent escalation to legal proceedings
Foster a climate of collaboration and respect
Conflict management coaching at work
Conflict management coaching at work according to the International Coaching Federation (ICF) is an approach that aims to help individuals and teams manage and resolve conflicts constructively.
This process includes one-on-one sessions with the parties to develop practical skills in the workplace (e.g., managing emotions, managing conflict at work, etc.)